Shipping policy

Shipping Policy

Thank you for shopping with Unsent. Each piece is made to order with care.

Processing Time

All orders are processed within 2–5 business days.

As our products are made-to-order, this processing time is required before shipment.

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days

Please note that these are estimates and may vary due to demand, carrier delays, or customs processing.

Shipping Costs

We offer:

  • Complimentary shipping on eligible orders (where stated), or

  • Calculated shipping rates at checkout

Shipping costs are displayed clearly at checkout before purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Delays

Unsent is not responsible for delays caused by:

  • Postal carriers

  • Customs clearance

  • High-demand periods

  • Incorrect shipping information

Incorrect Address

Please ensure your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but not received:

  • Please contact the shipping carrier first

  • Then contact us for assistance

We are not liable for lost or stolen packages once confirmed delivered.

Contact

For any shipping-related questions, please contact us:

unsentco.journal@gmail.com