Terms of service

Terms of Service

This website is operated by Unsent. Throughout the site, the terms “we”, “us” and “our” refer to Unsent. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country of residence.

You may not use our products for any illegal or unauthorised purpose.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred unencrypted over networks. Payment data is always encrypted.

3. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only.

4. Products & Services

All products are subject to availability.

We reserve the right to:

  • Limit quantities of any product

  • Change product descriptions or pricing at any time

  • Discontinue products without notice

We make every effort to display colours and images accurately, but cannot guarantee exact representation on all screens.

5. Orders & Billing

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased per person, household, or order.

You agree to provide current, complete, and accurate purchase information.

6. Shipping & Fulfilment

Orders are fulfilled via third-party print-on-demand partners.

Shipping times are estimates only and may vary depending on location and demand.

We are not responsible for delays caused by carriers, customs, or external factors.

7. Returns & Refunds

Due to the made-to-order nature of our products, we do not accept returns for:

  • Change of mind

  • Incorrect size selection

We will offer a replacement or refund if:

  • The item arrives damaged

  • The item is defective

  • You receive the wrong product

Customers must contact us within 7 days of receiving their order with proof (photos).

8. Intellectual Property

All content on this website, including designs, images, text, and branding, is the property of Unsent and may not be used, reproduced, or distributed without permission.

9. Third-Party Services

We use third-party providers to operate our store (e.g. payment processors, fulfilment partners).

We are not responsible for their policies or practices.

10. Limitation of Liability

We are not liable for any direct, indirect, or consequential damages arising from your use of our service or products.

11. Indemnification

You agree to indemnify and hold Unsent harmless from any claim or demand due to your breach of these Terms.

12. Changes to Terms

We reserve the right to update or change these Terms at any time.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Australia.

14. Contact Information

For any questions regarding these Terms, please contact us at:

unsentco.journal@gmail.com